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"media-services-quality", "name": "Media Services - Media Flow - Quality", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "mysql-database-aws-storage", "name": "MySQL Database - AWS - Storage", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oci-queue", "name": "Oracle Cloud Infrastructure Queue", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": 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"2026-06-23", "credit_policy": null }, { "id": "oci-language-nlp", "name": "Oracle Cloud Infrastructure - Language - NLP", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oci-language-translation", "name": "Oracle Cloud Infrastructure - Language - Translation", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "mysql-heatwave-aws-node", "name": "MySQL HeatWave - AWS - HeatWave Node", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "mysql-database-aws-ecpu", "name": "MySQL Database - AWS - ECPU", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oracle-access-governance-standard", "name": "Oracle Access Governance - Standard", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oracle-access-governance-premium", "name": "Oracle Access Governance - Premium", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oracle-access-governance-enterprise", "name": "Oracle Access Governance - Enterprise", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oracle-base-database-arm-standard", "name": "Oracle Base Database Service on Arm - Standard", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oracle-base-database-arm-enterprise", "name": "Oracle Base Database Service on Arm - Enterprise", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oracle-base-database-arm-high-performance", "name": "Oracle Base Database Service on Arm - High Performance", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oracle-base-database-arm-extreme-performance", "name": "Oracle Base Database Service on Arm - Extreme Performance", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oci-notifications", "name": "Oracle Cloud Infrastructure - Notifications", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oci-functions", "name": "Oracle Cloud Infrastructure - Functions", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.95, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oci-oke", "name": "Oracle Cloud Infrastructure - Container Engine for Kubernetes", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.95, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oci-database-block-volume", "name": "Oracle Cloud Infrastructure Database - Block Volume", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.99, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oci-database-object-storage", "name": "Oracle Cloud Infrastructure Database - Object Storage", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oracle-globally-distributed-adb-standard", "name": "Oracle Globally Distributed Autonomous Database - Standard", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.95, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oracle-globally-distributed-adb-premium", "name": "Oracle Globally Distributed Autonomous Database - Premium", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.995, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oracle-ajd-serverless", "name": "Oracle Autonomous JSON Database - Serverless", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.95, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null }, { "id": "oracle-apex", "name": "Oracle APEX Application Development", "category": null, "description": null, "sla_url": "https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf", "uptime": 99.9, "uptime_scope": "global", "sla_eligible": false, "last_verified": "2026-06-23", "credit_policy": null } ], "notes": "OCI is a Cloud Infrastructure provider. See the official SLA at [https://www.oracle.com/cloud/sla/](https://www.oracle.com/cloud/sla/). The authoritative terms are in the [Oracle PaaS and IaaS Public Cloud Services Pillar Document (PDF)](https://www.oracle.com/contracts/docs/paas_iaas_pub_cld_srvs_pillar_4021422.pdf).\n\n" } }