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SLA Profile

Calendly

Productivity ·calendly.com ↗ ·verified Jun 2026
Official SLA ↗
✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked Jun 2026 · View as JSON
—
Uptime
—
Max credit
—
Claim window
None
Remedy
Enterprise
Min plan

How to claim

Submission Contact account team

Common exclusions

No public uptime SLA
Enterprise SLA terms in negotiated MSAs only

Support tiers complementary, not the SLA

Free —
Free · Community
Standard —
Subscription · Business hours
Teams —
Subscription · Business hours
Enterprise SLA-eligible
Custom · 24/7

Per-service SLAs · 1

Most platforms commit to SLAs per service, not one blanket number.
Service
Category
Uptime
SLA
Calendly Scheduling Automation
Automated meeting scheduling, calendar management, and booking workflows
Productivity
Uptime —
SLA not covered

Notes — Calendly (Calendly, LLC) is a scheduling automation platform. No public uptime SLA or credit structure exists — Enterprise plan references SLA-based support response times but not platform availability guarantees. Enterprise customers with signed MSAs may negotiate custom uptime commitments.

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