✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked Jun 2026 · View as JSON
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Uptime
—
Max credit
—
Claim window
None
Remedy
Enterprise
Min plan
How to claim
Submission
Order Form negotiation
Common exclusions
All SLA terms must be expressly negotiated and included in the Order Form
Support tiers complementary, not the SLA
Standard
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Included · Business hours
Enterprise
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Custom · 24/7
Per-service SLAs · 1
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Domo Business Cloud Platform
Cloud-based BI, data visualization, and business intelligence platform
Analytics & BI
Uptime —
SLA not covered
Notes — Domo is a cloud-based business intelligence platform. The standard Domo Services Agreement contains only “commercially reasonable measures” language with no numeric uptime commitment and no credit structure. Any SLA terms — including uptime targets and service credits — must be expressly included in the individual Order Form. No public SLA details are available.
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