✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked Sep 2026 · View as JSON
—
Uptime
—
Max credit
—
Claim window
None
Remedy
Standard
Min plan
How to claim
Submission
N/A - No public SLA credits · ai.meta.com/llama/
Common exclusions
Scheduled maintenance
Force majeure events
Customer misconfigurations
Beta / preview features
Support tiers complementary, not the SLA
Standard
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Included · Business hours
Enterprise
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Custom · 24/7
Per-service SLAs · 4
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Llama API
Chat completions (Llama 4 family)
AI
Uptime —
SLA not covered
Image understanding
Multimodal image input
AI
Uptime —
SLA not covered
Tool calling
Function calling / tool use
AI
Uptime —
SLA not covered
Fine-tuning
Model fine-tuning (as-is)
AI
Uptime —
SLA not covered
Notes — Meta Llama API is an AI & Machine Learning provider. See the current official Llama license and resources at https://ai.meta.com/llama/.
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