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SLA Profile

Render

Cloud Infrastructure ·render.com ↗ ·verified Sep 2026
Official SLA ↗
✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked Sep 2026 · View as JSON
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Uptime
—
Max credit
—
Claim window
None
Remedy
None
Min plan

How to claim

Submission Contact support

Common exclusions

Services provided on an as-is basis with no uptime warranty

Support tiers complementary, not the SLA

Standard —
Included · Business hours
Team —
Subscription · Business hours

Per-service SLAs · 1

Most platforms commit to SLAs per service, not one blanket number.
Service
Category
Uptime
SLA
Render Cloud Platform
Cloud platform for hosting web services, static sites, databases, and cron jobs
PaaS
Uptime —
SLA not covered

Notes — Render is a developer-focused cloud hosting platform for deploying web services, APIs, databases, and static sites. The Terms of Service contain standard “as is” disclaimers with no numeric uptime commitment or service credit structure. No public SLA exists for Render’s plans.

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